Terms of Service

NETSKY GROUP LTD is a private company limited by shares registered in England and Wales under company number 10677601, with its registered office at 27 Old Gloucester Street, London, United Kingdom, WC1N 3AX.

These Terms state the conditions on which NETSKY GROUP LTD offers Influrs. A contract for an account, authenticated feature or paid plan is formed only where these Terms are brought to your attention before you request that service and we accept the request. Merely viewing a public page does not by itself show acceptance. Where law or a platform rule requires express acceptance, the relevant feature must not be enabled for a new user until the interface records that acceptance.

These Terms incorporate our Acceptable Use and Content Rules, Privacy Policy, Cookie Policy and, for paid plans, our Refund and Cancellation Policy. A separately agreed order form or data processing agreement prevails for the subject it expressly covers.

You must be at least 18 years old and legally able to enter into this contract. Influrs is not directed to children.

If you use Influrs for an organisation, you confirm that you have authority to bind it. In that case, “you” includes that organisation, except where a provision expressly protects an individual consumer.

Influrs is a creator-discovery, editorial and workspace service. Depending on availability and your plan, it may provide public creator profiles and stories, follows and saved items, comments and reporting, creator claims and official platform connections, workspaces, portfolio notes and alerts, billing tools, and AI-assisted briefings or editorial drafts.

Public metrics, profile details, links, summaries and editorial signals can become incomplete or out of date. They are context, not a guarantee of identity, performance, suitability, availability or future results. You must make your own checks before acting on them. Influrs does not provide investment, financial, employment or professional advice.

We may require email verification, re-authentication or other proportionate checks to protect the Service. Third-party sign-in is also governed by that provider's terms.

A workspace owner controls invitations, roles, membership and subscription management. Members must use workspace data only for the organisation's authorised purposes. The customer is responsible for its instructions to members and for having a lawful basis to add personal data, notes, tags or contact information to a workspace.

Workspace content may be visible to other authorised members. Removing a member ends their workspace access but does not automatically delete records the organisation must retain. The billing owner remains responsible for charges until the subscription is cancelled.

Paid features are offered only when billing is enabled. We will not accept a paid order unless the pricing page and checkout first show the plan's main features, billing frequency, trial if any, total price and applicable taxes, minimum term, renewal date and cancellation method. Those order details form part of this contract.

Unless checkout says otherwise, a monthly or annual subscription renews automatically for successive periods of the same length until cancelled. You authorise Stripe and us to charge the selected payment method at each renewal. You can turn off renewal through Account → Billing or by contacting us. Cancellation takes effect at the end of the paid period unless mandatory law or the order says otherwise.

We may change a renewal price or materially change a paid plan only prospectively and with reasonable advance notice. The notice will explain the change, when it applies and how to cancel. A change does not remove any right to reject it or cancel that mandatory law gives you.

When billing is enabled, checkout must let you review the selected plan and correct input before submitting the order. The final payment button must make clear that the order carries an obligation to pay. A contract for the paid plan is formed only when checkout confirms acceptance, not merely when you start entering payment details.

We will not accept a paid order unless we or Stripe can provide electronic confirmation without undue delay and make the applicable Terms and order information available in a form you can keep. English and Czech are supported on the website; the language shown during checkout and in the confirmation is the contract language for that order.

Stripe processes card and payment credentials. We receive identifiers and limited payment, invoice, tax and status information, not your full card number. You must provide a valid payment method and accurate billing information.

Before we enable a trial, its length, eligibility, restrictions, whether it converts automatically and any first charge date must be shown. A trial converts to a paid subscription only where that consequence, price and deadline were clearly disclosed and you made the required order. Cancel before the stated deadline to prevent the disclosed charge.

Trials are limited to the eligibility stated in the offer. We may refuse duplicate or abusive trial use using proportionate, privacy-preserving checks. Promotional terms cannot reduce mandatory consumer rights.

If you are a UK consumer buying online, you normally have 14 days from contract formation to cancel without giving a reason. If you expressly ask us to start the service during that period and then cancel, we may deduct only a proportionate amount for service supplied before cancellation where the law permits and the required information was given.

A separate supply of digital content during the 14-day period begins only after any express consent and acknowledgement required by law. Details, a model cancellation wording and the refund timetable are in the Refund and Cancellation Policy. Nothing in these Terms limits mandatory rights.

You keep ownership of comments, reports, workspace notes, prompts, uploads and other content you provide. You grant us a non-exclusive, worldwide, royalty-free licence to host, copy, transmit, format and display that content only as reasonably necessary to operate, secure and improve the requested Service, comply with law and enforce these Terms. The licence ends when the content is deleted, except for lawful backups, records or content deliberately shared publicly and retained in anonymised form.

You must have the rights and permissions needed for anything you submit, including personal data, images, transcripts and platform content. An OAuth authorisation confirms account permission; it does not by itself grant copyright permission for a new use.

You must follow our Acceptable Use and Content Rules. In particular, do not submit unlawful or infringing material, harass others, impersonate a person, manipulate engagement, scrape or bulk-extract the Service, probe security, bypass access controls, send spam, or use Influrs to make unlawful decisions about people.

Comments and reports may be moderated. We may remove content, limit distribution, restrict a feature or suspend an account when reasonably necessary, taking account of severity, context, repeat conduct and legal obligations. Where appropriate, we will explain the reason and offer a way to challenge the decision.

Certain Influrs features use YouTube API Services. By using those features, you agree to be bound by the YouTube Terms of Service. Influrs' API use is also governed by the YouTube API Services Terms of Service and YouTube API Services Developer Policies. YouTube and Google process data under the Google Privacy Policy.

Influrs obtains YouTube data only through publicly documented Google/YouTube interfaces. Influrs does not use scraping or undocumented interfaces to obtain YouTube data or content. Legacy YouTube API records are retained only in a restricted, non-public quarantine while exact-channel storage consent is pending; they are not refreshed or disclosed, and the pending record has a retention deadline of no more than 30 days. Identifying YouTube API data is not displayed in the public directory without separate, durable consent tied to that exact channel. A legitimate-interests assessment does not replace that consent. YouTube Authorized Data obtained through OAuth is available only to the authorising user or agents expressly approved by that user and is not a source for the public directory. YouTube content remains attributed and linked to its original source. Influrs is not YouTube, and YouTube does not sponsor or endorse Influrs.

You can disconnect YouTube in Influrs and can revoke Google access in Google Security Settings. Disconnecting Influrs does not delete content held on YouTube. Applicable deletion periods are explained in the Privacy Policy.

An unclaimed profile may compile attributed public or licensed information only where the source permits that use and the required privacy controls are complete; it is not an endorsement. YouTube API-derived identifying data is excluded unless separate consent tied to the exact channel is evidenced. A claim request may require official platform authentication and matching checks. Verification means only that the completed control checks were satisfied at that time; it is not a guarantee about identity, reputation, content or commercial performance.

Creators and authorised representatives can request correction, restriction, objection or removal through the Creator Data Notice. Fraudulent claims, false authority or attempts to take over another person's profile are prohibited.

AI-assisted briefings and editorial tools can produce incomplete, inaccurate or unsuitable output. Treat output as a draft, verify important facts and sources, and do not rely on it for high-impact decisions. We may restrict inputs and outputs to protect people, rights, platform rules and service integrity.

For AI editorial tools, only text manually supplied or uploaded by the editor, or separately licensed text, may be used. The automated YouTube captions-to-AI path is unavailable; while it is blocked, no new authorised YouTube caption retrieval, staging or AI processing begins. It may not be enabled unless a durable, versioned owner authorisation and AI disclosure record is implemented. Further processing is described in the Privacy Policy. We do not grant you rights in third-party material contained in output.

Influrs links to services operated by Google/YouTube, Stripe and other platforms. YouTube embedded playback is currently disabled; until a per-video Made For Kids lookup and the required tracking and legal controls are implemented, a YouTube video is available only through an external source link that you choose to open. Other third-party interfaces are offered only where their release controls are complete. Their services, content and availability are controlled by them and governed by their terms. We are responsible for our own Service, but not for an external service merely because Influrs links to it.

Do not remove source attribution or imply that Influrs owns third-party content. If a source link is unavailable or inaccurate, report it through our contact page.

We may maintain, update or discontinue features for security, legal, platform, technical or product reasons. We do not promise uninterrupted operation. For a material adverse change to a paid core feature, we will give reasonable notice where practicable and offer an appropriate remedy, which may include continued access for a transition period, cancellation or a proportionate refund.

We are not responsible for delay caused by events beyond our reasonable control, but we will take reasonable steps to reduce the effect and resume performance.

The Service software, design, branding, original editorial material and documentation belong to us or our licensors. Subject to these Terms, we give you a limited, revocable, non-transferable right to use the Service for its intended purpose during your account or subscription.

If you voluntarily provide product feedback, you allow us to use it without payment or confidentiality obligation, but this does not transfer ownership of your underlying content or personal data.

We will provide paid services with reasonable care and skill and will honour descriptions that form part of your contract. Digital content supplied to consumers must be of satisfactory quality, fit for a disclosed purpose and as described, subject to the Consumer Rights Act 2015.

Nothing in these Terms excludes a guarantee, remedy or other right that cannot lawfully be excluded. Free, beta or experimental features may change or end, but this does not excuse negligence, misleading statements or a breach of mandatory law.

For consumers, we are responsible for loss or damage that is a foreseeable result of our breach or failure to use reasonable care and skill. We are not responsible for loss that was not foreseeable, for business losses arising from consumer use, or for loss you could reasonably have avoided by following our instructions. Your statutory rights remain unchanged.

For business users, neither party is liable for indirect or consequential loss, loss of profit, revenue, goodwill, anticipated savings or data, except to the extent such exclusion is unlawful. Subject to the next paragraph, each party's total aggregate liability arising in a 12-month period is limited to the greater of £100 and the fees paid or payable by the customer for the Service in that period.

Nothing limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, deliberate misconduct, breach of confidentiality or data protection obligations where a limit is prohibited, unpaid fees, or any liability that law does not allow to be limited.

You may stop using the Service at any time. An account-deletion request closes account access and revokes login credentials immediately. We then erase non-financial account data and connected-platform data; a failed step is kept in a restricted retry state and retried automatically. Remote Google token revocation is attempted immediately. If Google does not confirm it, the encrypted credential and exact channel locator remain only on a restricted revocation-pending record for hourly retry until a fixed deadline set one hour before the seven-day maximum; that deadline is not reset. Google confirmation starts the exact local purge sooner. At the deadline, credentials and scopes are irreversibly deleted locally and the exact purge is attempted even without Google confirmation. If only physical storage deletion fails, the original application records are detached or deleted; the physical object and a separate retry record containing a random identifier, storage disk and encrypted path, without an account, creator, channel or connection identifier, may remain outside normal application surfaces solely until physical erasure succeeds. If the database transaction itself fails, affected linked data may remain restricted in a purge-pending state until the exact local purge succeeds. No usable token remains in either case.

Deleting an account is separate from cancelling a paid subscription. Where a live subscription exists, only the minimum anonymised account and Stripe/subscription linkage needed to confirm cancellation remains after the other erasure steps. Final local erasure has its own retry record and completes after Stripe cancellation is confirmed. Financial records that law requires us to retain remain governed by the Privacy Policy. Account settings explain the available steps.

We may suspend or terminate for a material or repeated breach, unlawful use, security risk, non-payment, platform requirement or where operating the Service becomes unlawful. Except for urgent risks or serious breach, we will normally give notice and a reasonable chance to fix the issue. If we end a paid plan for our convenience, we will provide a proportionate refund for the unused prepaid period.

Provisions that by their nature continue after termination remain effective, including accrued payment obligations, intellectual property, confidentiality, liability and dispute terms. Data handling after closure is described in the Privacy Policy.

We may update these Terms for legal, security, platform or service changes. We will post the new date and give reasonable advance notice of a material change to registered users. A material change will apply prospectively. If you do not accept it, you may stop using the Service and cancel before it takes effect; mandatory refund rights remain available.

Send support, billing or legal complaints to influrscom@gmail.com. Include your account email, the relevant URL or invoice, what happened and the remedy you seek. Do not send passwords or full card details. Our Contact and Company Details page explains the process.

We are not currently committed to a named consumer ADR scheme. After our internal complaint process is exhausted, where applicable law requires it, we will give you the name and website of a competent approved or certified ADR body and state whether we are obliged or willing to use it. This does not prevent either party from proposing mediation or using a competent court.

These Terms and non-contractual disputes are governed by the law of England and Wales. If you are a consumer, that choice does not deprive you of mandatory protection under the law of the country where you ordinarily live.

Consumers in England and Wales may use the courts of England and Wales; consumers in Scotland or Northern Ireland may also use the courts where they live. A consumer living elsewhere may use any court available under mandatory law and may also use the courts of England and Wales where the applicable jurisdiction rules permit. Business users agree to the exclusive jurisdiction of the courts of England and Wales.

If any provision is invalid, the rest remains effective. A delay in enforcing a right is not a waiver. You may not transfer this contract without our consent; we may transfer it with reasonable notice only where your rights are not reduced.